For agencies & services firms

Your clients don't leave because of bad work. They leave because you went quiet.

Retained is an autonomous AI that monitors every client relationship, sends check-ins at the right moments, and flags accounts going cold before you lose them.

The silent client problem

You're too busy delivering for Client A to notice Client B hasn't heard from you in three weeks. By the time you check in, they've already started talking to your competitor. It's not a quality problem. It's an attention problem.

68%
of clients leave due to perceived indifference
5x
more expensive to acquire a new client than retain one
23d
average silence gap before a client considers leaving
$0
cost of a check-in email that saves a $10K retainer

How Retained works

Not a dashboard. Not a CRM plugin. An autonomous agent that manages relationships while you manage deliverables.

01

Reads the room

Monitors email cadence, response times, and communication patterns across every client account. Spots the difference between a happy client who's quiet and one who's drifting.

02

Acts before you think to

Sends contextual check-ins, project updates, and "thinking of you" touches at exactly the right moment. Not generic templates. Real messages informed by your relationship history.

03

Spots what you miss

Identifies upsell signals, contract renewal windows, and risk indicators. Surfaces opportunities to deepen relationships, not just maintain them. Turns account management into revenue growth.

Every client should feel like your only client.

Retained makes that possible, even when you're managing twenty accounts and delivering on all of them.